Testimonials
Our residents often discover a new beginning when they join our senior care community. We invite you to see what residents and their loved ones have to say about their personal experiences with Reserve At Towne Lake.
Read the Reviews
"I am writing to express my heartfelt gratitude for the exceptional care and support your community has provided to my family. Finding the right placement for an elderly relative who requires more assistance than we can provide was an overwhelming and daunting task, but finding Reserve at Towne Lake was truly a light at the end of the tunnel. I especially want to recognize Ms. Brandy for her outstanding dedication. From the beginning, she earned our trust and formed a genuine connection with my Aunt Zadia. Her kindness, compassion, and ongoing support have meant the world to us during this transition. Thank you all for the extraordinary environment you create and for taking such wonderful care of our loved ones." Annie C.
"Nice caring staff and great activities!" Carolyn M.
"My father has been a resident at the Reserve for nearly a year and he is happy living in the facility and appreciates the care givers who look after him. The chef prepares nutritious and tasty meals for the residents and looks after their special dietary needs. The staff are willing to answer any questions the family may have and help to coordinate residents' care with the input from family members. We feel lucky we found the Reserve as we now consider it Home!" Sue M.
"My mom has resided at The Reserve for a year and a half. Things have not always been so great. The turn over with executive directors has been such an issue. The past few months I have seen such a positive change at the facility. The facility has a new executive director Renysia and she has made a huge impact on the facility in such a short time. She takes complaints seriously and resolves issues in a reasonable time. A few bad apples have been weeded out. My mom is happy and I feel comfortable knowing she has great staff that help assist in her care. Some of the great staff include Tish, Dequan, Nakeia, Jennifer, Dawn, Lynisha, Miami, Chelsea, Mj, the list goes on the facility is full of great staff that are caring, patient and very loving. An extra bonus is Brandy the activity director. All I can say is she is AMAZING!!!! She brings out the best in each and every resident! Kudos to you all for all of your hard work. It doesn't go unnoticed." Charmaine P.
"Beautiful facility, with wonderful caregivers and staff. Great activities for residents, regardless of cognition." Robert S.
"My Daddy has only been here for a month and we are loving it. The staff and managers are very attentive to the residents needs. Daddy now holds a Bible study and plays his guitar for them. Brandy does a great job ensuring there are plenty of activities. The facility is clean and all the residents seem very relaxed and happy. I highly recommend them to anyone who has family needing memory care home. God Bless all at Reserve at Towne Lake" Debbie B.
